Start from a template
built for your trade.
Eight industry templates for Administrator on the front desk, each a set of rules you can read. Test one against your real questions, then go live draft-first.
Workflow typesReadable rules with a trace.
A template is a starting workflow, not a chatbot prompt. This rules-based path does not send the conversation to a language model. Natural-voice agents use a separate provider path.
Hours, prices, booking, and what always goes to a person. Edit anything.
Type what customers actually ask. The trace shows which rule matched, and which did not.
Sixteen fixed hostile probes plus up to twelve generated from your own FAQ. A critical failure blocks go-live.
Replies queue for approval until you decide the channel is ready. Every conversation is scored in production, not sampled.
Find your business.
Each template already knows what is safe to answer and what is not. The signup carries the template id, so the right rules are loaded.
Dental practice
Covers: hours, whether you are taking new patients, insurance, the cost of a check-up.
Straight to the practice: pain, swelling, anything clinical, anything about a bill.
The detail
Replaces: The front-desk phone tag, the answering service, the new-patient enquiry that got voicemail at 6pm.
template: dental-practice
Restaurant
Covers: bookings, hours, menu, takeaway, parking.
To the kitchen or the manager, not a rule: allergies, anyone who felt unwell, any complaint.
The detail
Replaces: The host answering the phone mid-rush, the reservation that went to voicemail, the no-show that was never confirmed.
template: restaurant
Home services and trades
For plumbers, electricians, HVAC and similar. Covers: emergencies, call-out charge, areas covered, licensing, quotes.
To a person, immediately: gas, water and electrical danger.
The detail
Replaces: The call missed from under a sink, the quote request that waited until evening, the dispatcher you cannot hire.
template: home-services
Salon or spa
Covers: bookings, prices, hours, the cancellation policy, gift cards.
To a person: reactions, burns, anything about a treatment on medication or in pregnancy.
The detail
Replaces: The phone ringing while your hands are busy, the after-hours booking that went elsewhere.
template: salon-spa
Auto repair shop
Covers: diagnostic fee, turnaround, courtesy cars, inspections, booking.
To the workshop: anything unsafe to drive, any dispute over a bill or a warranty.
The detail
Replaces: The service writer on the phone instead of the bay, the status call that interrupts the job.
template: auto-repair
Law firm
Covers: practice areas, consultations, fees, what to bring.
To a lawyer: every question that is actually asking for legal advice, and anything with a deadline.
The detail
Replaces: Intake calls answered by whoever is free, the consultation request that waited a weekend.
template: law-firm
Retail or convenience store
Covers: hours, stock, returns, delivery and click-and-collect, payment.
To the owner: faulty goods, refunds, age-restricted items, anything about a card charge.
The detail
Replaces: The counter phone nobody can reach, the same five questions answered fifty times a day.
template: retail-store
Gym or fitness studio
Covers: membership, day passes, classes, hours, trials.
To a person: injuries, health conditions, anything about cancelling or being charged.
The detail
Replaces: The trial enquiry that came in after close, the front desk answering the phone instead of the member in front of them.
template: gym-fitness
Start from a blank workflow.
Clinics, hotels, real estate, accountants and more start blank today; more templates are added as they are proven.
Templates cover the front desk. The other workflows start from your own connections and data.
One workflow, draft-only, no card.
Pay when you want it live on a channel. See pricing →