An AI bill you can
actually read.
A flat monthly fee for the work. AI usage listed line by line, at what the provider charged, plus 4%. You see every line before you pay it.
- Flat monthly fee. Every platform plan is month to month. Cancel anytime, no contract.
- AI usage, line by line. Provider cost plus 4%, shown as its own line.
- Your ceiling. You set the monthly spend cap.
- Or your own key. Connect OpenAI or Anthropic and pay them directly.
Usage on our account is available on request while we make it self-serve. We set it up by hand for each client and confirm the statement and cap with you in writing first.
Pay for the work you want live.
Month to month. Cancel anytime, no contract.
- One supported platform workflow for 14 days, plus 14 more if you ask; then read-only until you upgrade
- Draft-only: nothing sends, pays or files
Everything in Free
- Eight industry templates
- Rule editor with a full trace
- The safety battery before go-live
- Connect QuickBooks, get the first review
- Everything in Free, switched on
- Live channels: web, SMS, WhatsApp, voice
- Unlimited seats and approvers
- Natural-voice minutes at cost
Everything in Team
- Approvals queue with edit, reject and audit trail
- Roles and invites: owner, approver, member, by email
- Consent and opt-out ledger on every outbound channel
- Data export as JSON, and audit-log export
- Monthly verification report from the approval trail
Plus a one-time onboarding fee of $499, waived if you pay yearly.One-time onboarding fee waived when you pay yearly.
- Everything in Team, all five workflows
- A named onboarding contact
- Written answers to your security questionnaire
Everything in Business
- Published subprocessors; data processing agreement signed on request
- Automations, trigger to action, installed as drafts until you switch them on
- Tenant-scoped API keys and signed outbound webhooks
- JSON export and audit-log export, from inside the product
Coming: SSO, finer roles beyond owner, approver and member, an uptime SLA and a Canadian data region. Business customers get them at no extra charge when they ship.
- Private cloud, on-premise or air-gapped
- Same draft-first and backtest gates, on your ground
- Model access and keys are yours; no shared training
Everything in Private
- Master agreement, statements of work, annual commitment
- Multi-site priced per site, not per seat
- Legal, health, finance, public sector, data residency
- No card to start. Nothing is charged during the trial.
- Need more time? Ask once and we add 14 more days, free.
Free, Team and Business are month to month. Cancel anytime, no contract. Paying yearly is optional, gets you 2 months free and covers the plan fee only; AI usage and voice minutes are billed monthly for what you used. AI model usage is separate from the fee: your key, or ours at cost plus 4%.
The terms in full
Platform plans cover configured workflows for customer enquiries, back-office work, your portal and follow-up. Private infrastructure, Relate product plans and managed services are scoped separately. Confirm the workflows included in your plan before activation.
Free, Team and Business are month to month: cancel anytime, no contract. Business has a one-time onboarding fee of $499, waived when you pay yearly. Private deployments, managed services and Growth Partnership have separate terms, and the managed lines keep their stated minimum terms: Advisory officer 3 months, Ascent Full 90 days. Prices in USD; Canadian clients are billed in CAD and see CAD above. The Growth Partnership is the one line priced per booked job, with attribution you verify, never one we define. How that works →
Pay yearly, get 2 months free: Team and Business, in USD, CAD or EUR, twelve months of the plan fee for the price of ten, paid up front. It is a way to pay, not a sale, and month to month stays available. It covers the plan fee only; AI usage and voice minutes are billed monthly as used. Refunds: cancel within 30 days of paying and we refund it in full. After that, we refund the unused whole months, with the months you used recalculated at the monthly price and, on Business, the onboarding fee the yearly payment waived added back. A refund is never below zero. Yearly is arranged by invoice for now: ask us and we set it up.
This is what the usage part of your bill looks like.
The fee pays for the work. Usage is what the AI provider actually billed for your drafts, in your own provider workspace, plus 4%, and nothing else.
| Workflow | What it drafted | Provider | Tokens | Provider cost |
|---|---|---|---|---|
| Back office | Invoice checks waiting for approval | Anthropic | 412,000 | $3.18 |
| Back office | Payment reminder drafts | OpenAI | 96,500 | $1.24 |
| Client portal | Reply drafts to client questions | Anthropic | 71,200 | $0.87 |
| Growth | Follow-up message drafts | OpenAI | 158,300 | $2.05 |
| Front desk | Customer conversations on web, SMS, WhatsApp and voice | None | 0 | $0.00 |
| Provider cost | $7.34 | |||
| Handling fee, 4% of provider cost | $0.29 | |||
| Usage total | $7.63 | |||
The front-desk line is zero on purpose: conversations with your customers answer from your approved rules and make no model call.
Use ours, or bring your own key.
Most owners want one bill. That is the default. If you already pay OpenAI or Anthropic, connect that key instead.
You chose: use ours. Available on request today; we set it up by hand and confirm the statement and cap with you in writing.
You can switch between the two later. Your own key works today.
The price is the price.
One monthly number in your currency for the plan. Two things sit outside it, both itemised: natural-voice minutes at cost, and AI model usage, on your own key or on ours at cost plus 4%. Connected providers and natural-voice services have their own charges.
The detail
One monthly number in your currency for the plan. Natural-voice minutes are billed at what the carrier and voice provider charge us, itemised on your invoice, never marked up. AI model usage is set out in the box below. The rule-based text and web workflow does not call a language model. Connected providers and natural-voice services have their own charges.
AI model usage is separate from the plan price. You choose how it is paid.
- Your own key. Connect your own OpenAI or Anthropic key. The provider bills you directly and we add nothing.
- Ours, at provider cost plus 4%, set up by hand for now. Available on request while we make it self-serve. We confirm the terms, statement and cap with you in writing before it starts, and pay the provider from our account.
- Billed from the provider's actual bill. Your usage runs in its own provider workspace. You pay what the provider billed for that workspace, plus a 4% handling fee on its own line, with a line-by-line statement. Our meter tracks usage live for your cap, your estimate and your running statement; each month we reconcile it with the provider's bill and flag any gap.
- Paid usage starts once your workspace is ready. Not before.
- Your cap, and alerts (coming). You set your own monthly spend cap. Alerts at 50%, 80% and 100% of it are coming.
- Payment. Usage goes on the same monthly charge as your plan fee, by bank transfer, ACH or card.
- Customer conversations make no model call. Web, SMS, WhatsApp and voice answer from your approved rules, so they create no model usage. Only drafting that waits for your approval does.
Compliance is the default, not a plan.
Draft-first
Every message, payment and posting is a draft until your approver enables the rule. The log keeps every decision.
No model call on customers
Web, SMS, WhatsApp and voice answer from your approved rules through one resolver. Same answer every time, nothing sent to a model.
Consent and opt-out
A consent record per person, per channel. STOP on any channel revokes every channel.
The detail
A consent record per person, per channel. STOP on any channel revokes every channel, HELP is answered, and a caller who asks for a human is transferred or leaves a message. TCPA and 10DLC in the US, CASL in Canada.
Your data stays yours
Never sold, never used to train a shared model. Export it as JSON whenever you like and schedule deletion with a 30-day window. What we keep → The pledge →
The managed lines and one-off builds still exist.
Ledger, Deputy, Advisory, Studio, Ascent, Foreman, Bespoke, AI Visibility and Creative each carry their price on their own page. Edge, Sovereign and funding are scoped. All services →
A few quick answers.
Why is AI usage not inside the monthly fee?+
Because a fee that hides usage has to guess it, and a guess has to carry a margin for being wrong. We charge the fee for the work, and pass usage through at what the provider actually billed plus 4%, on its own line. You see exactly what the AI cost.
What does AI model usage cost?+
Conversations with your customers make no model call, so they create no model usage. Drafting that waits for your approval does use a model, and you choose how that is paid. With your own OpenAI or Anthropic key, the provider bills you directly and we add nothing. With ours, available on request, we pay the provider from our account and bill you monthly, on the same charge as your plan fee, for what the provider actually billed for your own provider workspace, plus a handling fee of 4% shown as its own line, on a line-by-line usage statement. Paid usage on our account starts once that workspace is ready. You set your own spend cap. Usage invoices are paid by bank transfer, ACH or card. With a card on file there is no deposit; if you pay only by bank transfer, we ask for one month's cap up front, applied to your final invoice. You can switch to ours at any time by saving a payment method.
What is the 4% for?+
It covers running the account for you: paying the provider, keeping your usage separate from every other client's, and preparing the statement and invoice. It is the same 4% whether you pay by bank transfer, ACH or card.
Can I stop the bill from running away?+
Yes. On our account you set your own monthly spend cap. Alerts at 50%, 80% and 100% of your cap: coming. When they ship, they go to up to three owners and one billing contact. You get an email at 50% and 80%; at 100% AI drafting pauses and you are told by email, in your portal and on your phone, and by text message once our text alerts are running again. One tap raises the cap by 50% (at least $5), and the button shows the new figure; or type any amount you like. On your own key, you set limits with the provider directly.
What counts as a workflow?+
One of the five types switched on live for your account: front desk, back office, client portal and CRM, growth, or private AI. Inside a type you can run as many rules, channels and approvers as you like. Free gives you one, draft-only; Team is priced by how many are live.
Is there a contract?+
No. Free, Team and Business are month to month: cancel anytime from your account. Business has a one-time onboarding fee, waived if you pay yearly. The managed lines keep their stated minimum terms (Advisory officer 3 months, Ascent Full 90 days). Managed services, partnerships and Private deployments have their own terms; Private engagements can be committed annually, invoiced monthly, because that is what makes a response commitment possible.
Can I pay for a year up front?+
Yes, on Team and Business, in USD, CAD or EUR: pay yearly, get 2 months free. It is optional and month to month stays available. It covers the plan fee only; AI usage and voice minutes are billed monthly as used. On Business it also waives the onboarding fee. If you cancel within 30 days of paying, we refund it in full. After that, we refund the unused whole months, with the months you used recalculated at the monthly price and, on Business, the onboarding fee the yearly payment waived added back. A refund is never below zero. The yearly checkout is not live yet.
What does the free trial include?+
One workflow for 14 days, draft-only, and the trial itself needs no card. If you need more time, ask once and we add 14 more days, free. AI drafting in the trial runs on your own model key, or on ours at provider cost plus 4% once you choose it. Nothing is charged without your yes.
What do voice minutes cost?+
Natural-voice calls cost us per minute, because a carrier and a voice provider charge for every minute. We pass that through at cost, itemised on your invoice, and it is off until you turn it on. Rules-based text and web responses make no model call. Messaging and natural-voice providers may charge for delivery or usage.
Why does the price match my country?+
You're seeing US pricing in US dollars because of where you're visiting from. Canadian clients are billed in CAD, US clients in USD. The number you see is the number you pay, in your currency.
One workflow, draft-only, no card.
Build it, test it, run the battery. Pay when you want it live. Prefer a person first? We will point at the one workflow that fits, or tell you none of them would.