Accessibility Statement
Last updated: September 2, 2026. Last automated evaluation: September 2, 2026.
Feerasta is committed to making our website usable for everyone, including people who rely on assistive technologies. We treat accessibility as part of doing good work, both on this site and on the websites we build for clients.
Conformance target
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines explain how to make web content more accessible to people with visual, auditory, motor, and cognitive disabilities. This site is designed to be substantially conformant with that standard; we treat conformance as ongoing rather than one-time. We also design with United States ADA effective-communication expectations and, for our European visitors, the European Accessibility Act and EN 301 549 in mind. We review this site against these standards at least annually, or at each major release; most recently by automated check on September 2, 2026 (see the conformance table below). If you need information in an alternative format, email hello@feerasta.ai and we will provide it.
What we do
- Use semantic, standards-based HTML so screen readers can interpret structure and headings.
- Maintain strong colour contrast between text and background.
- Support keyboard navigation and visible focus, so the site can be used without a mouse.
- Build responsively, so the site works at different sizes and zoom levels and on assistive devices.
- Provide text alternatives for meaningful images and keep link text descriptive.
- Avoid content that flashes or relies on colour alone to convey meaning.
Conformance table
This is the accessibility conformance report in the VPAT shape, for WCAG 2.2 Level A and AA. Each status is one of Supports, Partially supports, Does not support or Not evaluated. We fill a row only from evidence we have; a row we have not tested says so rather than guessing.
Evaluation method. Automated check with pa11y 10 (HTML CodeSniffer, WCAG2AA ruleset, error level) run on 2 September 2026 against the live pages https://feerasta.ai/, /pricing, /trust and the platform signup page app.feerasta.ai/signup.html. Result: zero errors on the three feerasta.ai pages; six errors on the signup page, all unlabelled form controls (listed under known issues). An automated check reaches only the criteria a machine can judge, so most rows below are Not evaluated until the manual audit, which is scheduled and will replace this table when done.
Perceivable
| Criterion | Name | Status | Remarks |
|---|---|---|---|
| 1.1.1 | Non-text content | Supports | Meaningful images carry alt text; decorative SVG icons are inline and unlabelled by design. Automated check passed on the four pages tested. |
| 1.2.1 to 1.2.5 | Time-based media | Not evaluated | No audio or video is published on the pages tested; the video lessons in preparation will be captioned before they ship. |
| 1.3.1 | Info and relationships | Partially supports | Headings, lists and tables are semantic on the marketing pages. Signup: three form fields (name, email, industry) have no programmatic label. Automated check passed on feerasta.ai, /pricing and /trust; failed on the signup page (see known issues). |
| 1.3.2 | Meaningful sequence | Not evaluated | Needs a manual reading-order pass; not covered by the automated check. |
| 1.3.3 | Sensory characteristics | Not evaluated | Manual review scheduled. |
| 1.3.4 | Orientation | Not evaluated | No orientation lock is used; manual confirmation scheduled. |
| 1.3.5 | Identify input purpose | Partially supports | Signup: the name field carries autocomplete="organization", which is not valid for a text control. Failed by the automated check on signup only. |
| 1.4.1 | Use of colour | Not evaluated | Status pills on the questionnaire page carry a text label as well as a colour; a full manual pass is scheduled. |
| 1.4.2 | Audio control | Not evaluated | No auto-playing audio on the pages tested. |
| 1.4.3 | Contrast (minimum) | Supports | Ivory-on-navy and gold-on-navy text pairs pass the 4.5:1 check. Automated check passed on the four pages tested. |
| 1.4.4 | Resize text | Not evaluated | Relative units throughout; a 200% zoom pass is scheduled. Known issue: nav dropdown sub-labels render small (see below). |
| 1.4.5 | Images of text | Not evaluated | The logo is the only image of text; manual confirmation scheduled. |
| 1.4.10 | Reflow | Not evaluated | Wide tables scroll inside their own container; a 320px reflow pass is scheduled. |
| 1.4.11 | Non-text contrast | Not evaluated | Manual review scheduled for focus rings and form borders. |
| 1.4.12 | Text spacing | Not evaluated | Manual review scheduled. |
| 1.4.13 | Content on hover or focus | Not evaluated | Nav dropdowns open on hover and focus; dismissal behaviour needs a manual pass. |
Operable
| Criterion | Name | Status | Remarks |
|---|---|---|---|
| 2.1.1 | Keyboard | Not evaluated | Nav, dropdowns and theme toggle are reachable by keyboard in our own use; a scripted pass is scheduled. |
| 2.1.2 | No keyboard trap | Not evaluated | Manual review scheduled. |
| 2.1.4 | Character key shortcuts | Not evaluated | No single-character shortcuts are defined; manual confirmation scheduled. |
| 2.2.1 | Timing adjustable | Not evaluated | No time limits on the marketing site; the platform session is 14 days. |
| 2.2.2 | Pause, stop, hide | Not evaluated | The homepage 3D hero moves; a pause control review is scheduled. |
| 2.3.1 | Three flashes | Not evaluated | No flashing content is used; manual confirmation scheduled. |
| 2.4.1 | Bypass blocks | Not evaluated | No skip link today; scheduled. |
| 2.4.2 | Page titled | Supports | Every page carries a unique title. Automated check passed on the four pages tested. |
| 2.4.3 | Focus order | Not evaluated | Manual review scheduled. |
| 2.4.4 | Link purpose (in context) | Supports | Link text is descriptive; no empty links. Automated check passed on the four pages tested. |
| 2.4.5 | Multiple ways | Not evaluated | Nav, footer, sitemap and search engines; manual confirmation scheduled. |
| 2.4.6 | Headings and labels | Not evaluated | Manual review scheduled. |
| 2.4.7 | Focus visible | Not evaluated | Focus styles exist; a contrast pass on them is scheduled. |
| 2.4.11 | Focus not obscured (minimum) | Not evaluated | New in WCAG 2.2; the fixed nav needs a manual check. |
| 2.5.1 to 2.5.4 | Pointer gestures, cancellation, label in name, motion actuation | Not evaluated | No multipoint gestures or motion input are used; manual confirmation scheduled. |
| 2.5.7 | Dragging movements | Not evaluated | No drag interactions on the marketing site. |
| 2.5.8 | Target size (minimum) | Not evaluated | New in WCAG 2.2; nav sub-labels and footer links need measurement. |
Understandable
| Criterion | Name | Status | Remarks |
|---|---|---|---|
| 3.1.1 | Language of page | Supports | lang is set on every page; language directories set their own. Automated check passed on the four pages tested. |
| 3.1.2 | Language of parts | Not evaluated | The language menu marks each entry with its lang; the rest needs a manual pass. |
| 3.2.1 | On focus | Not evaluated | Manual review scheduled. |
| 3.2.2 | On input | Not evaluated | The pricing currency toggle changes prices in place; manual review scheduled. |
| 3.2.3 | Consistent navigation | Not evaluated | Nav and footer are identical across EN pages by construction; language directories still carry the older nav. |
| 3.2.4 | Consistent identification | Not evaluated | Manual review scheduled. |
| 3.2.6 | Consistent help | Not evaluated | New in WCAG 2.2; hello@feerasta.ai appears in every footer. Manual confirmation scheduled. |
| 3.3.1 | Error identification | Not evaluated | Contact and signup forms; manual review scheduled. |
| 3.3.2 | Labels or instructions | Partially supports | Contact form fields are labelled. Signup fields rely on placeholder text only, which fails; fix in progress in the platform repository. |
| 3.3.3 | Error suggestion | Not evaluated | Manual review scheduled. |
| 3.3.4 | Error prevention (legal, financial, data) | Not evaluated | Checkout is Stripe-hosted; manual review scheduled. |
| 3.3.7 | Redundant entry | Not evaluated | New in WCAG 2.2; manual review scheduled. |
| 3.3.8 | Accessible authentication (minimum) | Not evaluated | New in WCAG 2.2; the platform login is password only, no cognitive test. Manual confirmation scheduled. |
Robust
| Criterion | Name | Status | Remarks |
|---|---|---|---|
| 4.1.2 | Name, role, value | Partially supports | Interactive controls on the marketing pages expose a name. Signup: the name, email and industry controls have no accessible name. Automated check passed on feerasta.ai, /pricing and /trust; failed on the signup page (see known issues). |
| 4.1.3 | Status messages | Not evaluated | The contact form's success message needs an aria-live check; scheduled. |
Criteria not listed (Level AAA) are outside the target. Third-party pages we link to, the Stripe checkout, the UptimeRobot status page and the ElevenLabs demo lines, are not covered by this table.
Known issues
- Signup form labels. On app.feerasta.ai/signup.html the name, email and industry fields have no programmatic label and the name field carries an invalid autocomplete value (WCAG 1.3.1, 1.3.5, 3.3.2, 4.1.2). Found by the 2 September 2026 automated check; the fix is in the platform repository's queue.
- Small navigation sub-labels. The descriptive line under each Workflows menu entry ("Calls, texts & chat" and similar) renders below 14px. Our own design detector flags it; it bears on WCAG 1.4.4 and 2.5.8 and is scheduled for the next navigation pass, which also brings the language directories onto the current nav.
- No skip link. A keyboard user tabs through the navigation on every page (WCAG 2.4.1). Scheduled.
- Interactive demos and embedded tools may have areas we are still improving. We welcome reports that help us prioritise.
Feedback and contact
If you encounter an accessibility barrier on this site, or need information in a different format, please tell us. Email hello@feerasta.ai with the page and the problem, and we will work to fix it and to provide the information you need. We acknowledge within one business day, the same first-response commitment as on the security page. Requests for this statement or the conformance table in another format go to the same address.
Ongoing commitment
Accessibility is part of how we build. We test as we go, fix issues as they surface, and carry these same standards into the websites we deliver for clients.