Your front desk, answered.
After hours first.
Calls, texts, WhatsApp and web chat, answered from rules you can read. Start with the calls you miss today.
Hear a natural-voice agent: +1 248-509-0888The demo line uses the ElevenLabs natural-voice path, billed per minute. Text and web chat make no model call.
One thread, three rules.
A customer texts at 8:42pm. Pick a rule to see which reply it made.
Nothing leaves without you.
A draft is written, a person on your team decides, and four gates stand before anything is sent.
The same path for every outbound action, whatever the workflow. Pick a scenario, or any box.
Scroll the diagram sideways to see the whole path.
The line item it takes off your desk.
The answering service
Knows your hours, prices and booking rules. Says the same thing at 2am as at 2pm.
The unanswered phone
Calls, SMS, WhatsApp and web chat land in one thread per customer.
The risky chatbot
No model call in the customer's path, so it never invents a policy.
It has to earn the switch.
Every channel starts switched off. A channel that fails a backtest of your own history cannot go live. The six controls →
Rules you can read
When a customer says this, do that. Every run leaves a trace.
A safety battery before go-live
Seven standards, four critical. A critical failure blocks activation.
Every conversation scored
A confirmed failure becomes a permanent probe.
What you actually see.
No card is taken, and every decision stays yours.
Read the rules it comes with.
Type real questions. Watch the trace.
Nothing reaches a customer while a critical standard fails.
Replies queue for your approval.
Staff-only first, then public.
It answers only what it was taught
It answers what it was taught. A question nobody configured gets a contact captured, not an invented answer.
A request for a human is always handed off
A caller who asks for a human, complains, or asks for regulated advice is handed off on every channel: transferred to the number you set, or a message taken. It does not hang up on them.
It says it is AI on the first turn
It says it is AI and names your business on the first turn of a call or text. You can turn that line off, and the liability for doing so is yours.
Texts go only to people with consent on record
Texts go out only to people with a consent record on that channel. STOP on any channel stops every channel, and a send with no consent is refused and logged.
Phone numbers are set up with our help
Phone numbers are set up with our help today, not bought self-serve from inside the product. That is on the roadmap.
Start with after-hours, not your receptionist
Start with after-hours and overflow. We do not recommend replacing a receptionist on day one, and we will say so.
Natural-voice minutes cost money
Natural-voice minutes cost money and are billed at what the carrier and voice provider charge us. Text and web chat cost nothing per conversation.
No customer counts, no invented savings
No customer counts, no invented savings figures. The proof is the trace and the audit, on your own conversations.
Flat. Unlimited seats. The price is the price.
Natural-voice minutes are billed at cost. Every tier, in your currency →
Free
One workflow, draft-only, no outbound sends.
Team
Live channels, approver roles, consent ledger, data export, monthly verification report.
Try it on your own questions.
Nothing sends, pays or files until your team says so.